Providing IT Support
Support and Strength
Although all our development projects are delivered tested, approved and after a stabilization process, our support service guarantees the client that MIDAS will have a team of professionals available to attend to their queries or eventual incidents that arise with the use of the developed solution.
How does it work?
We provide different levels of service that can reach 7x24x365 service hours as well as commitments in resolution times. We design and configure the support service together with our client to ensure its optimization based on the needs of each case.
